This course is an online training course on Advanced ITIL and provides you understanding about ITIL Service Capability: Release, Control, and Validation modules in ITIL. The course is a well-reviewed and well-received one. ITIL is abbreviated as Information Technology Infrastructure Library and is a bunch of practices intended for IT service management (ITSM) that mainly concentrates on supporting IT services with the needs of business and entrepreneurship. ITIL deals with processes, tasks, checklists, procedures and that too on a rather generalized platform.

Through this course you will learn about Release Control and Validation, certification details on RCV, details on scope and objectives, defining service life cycle stage, change management, types of change request, change management continued, service asset and configuration management and service validation and testing.

12 Months

4 Hours

online