Receptionist Skills Level 2

Receptionist Skills Level 2

£ 389.00

Discount :0 %

Develop your career as a Receptionist, from the comfort of your home!  

Receptionists work within a range of settings in all kinds and size of organisations.  

In order to be a skilled and successful Receptionist you require excellent communication skills, the ability to provide good customer service, and to be able to multi-task. This course will enable you to gain deeper understanding of the role. You will learn a variety of approaches to various reception duties, giving you the skills to perform confidently.  

The spread of this course means you can develop transferable skills to work as a Receptionist in any setting. In each module, you will also have the opportunity to develop the core skills you will need for to perform effectively in the role.

The course covers the following:
 Unit 1: Effective communication
 Unit 2: Information technology
 Unit 3: Messaging and note taking
 Unit 4: Telephone communication: two-way interaction
 Unit 5: Customer care
Unit 6: The reception workstation and team working

ASSESSMENT
 The Reception Skills Level 2 course is assessed by regular written assignments, which are submitted to your tutor for marking. You do not need to appear for an external examination.  

COURSE DURATION
 You may start at any time and have 12 months to complete your studies. We estimate the course to take about 80 hours to complete. This offers sufficient time and offers flexibility to work at your own pace without the pressure of deadlines.  

STUDY METHOD
 You will study this course online, which will enable you to learn from anywhere and anytime you want to. You can study from home or work. All your materials will be delivered to you online. You will also receive our first class tutor support.  

COURSE OUTCOME
 At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (This lists details of all the units you have completed as part of your course).  

WHAT SKILLS ARE NEEDED TO REGISTER ONTO THIS COURSE?
 You do not need any prior knowledge to register onto this course.        

WHAT IS INCLUDED IN THE COST?
·         Comprehensive study guide
·         Dedicated personal tutor support
·         Dedicated student support
·         Assignment marking and feedback
·         Exclusive Open Study College Pen
·         Student study planner
·         Three colour highlighter
·         Student notebook
·         Document wallet
·         FREE NUS Extra card worth £12.00
·         FREE CV writing service  

ANY ADDITIONAL COSTS?
 Everything you need is included in the price!  

I STILL HAVE QUESTIONS?
 For further information please contact us.  

12 Months

80 Hours of study time

Online