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In this module on TQM series, you will be learning about TQM tools such as benchmarking, you will be also learning about quality improvement systems through Kaizen, lean principles in TQM, and lastly about quality circles in TQM
TQM is mainly concerned with continuous improvement in all work, from high level strategic planning and decision-making, to detailed execution of work elements on the shop floor. It stems from the belief that mistakes can be avoided and defects can be prevented. It leads to continuously improving results, in all aspects of work, as a result of continuously improving capabilities, people, processes, technology and machine capabilities.
Intermediate
12 Months
5 Hours
Online