According to this refund policy paid fees may be refunded on receipt of a request for refund within 7 days of purchase. This of course is subject to the condition that the course material has not been redeemed. Once the course has been redeemed or accessed you will not be entitled to a refund.
On receipt of a valid cancellation request received within 7 days of placement of order, your refund will be processed subject to the following conditions:
If a course has been accessed, we cannot process a refund. There cannot any refunds for any discounted or special offer courses that are sold below the standard course price.
All refund requests must be forwarded by email to firstname.lastname@example.org
Before purchasing an ed-next training, it is your responsibility to make sure that the course is suitable for you. In order to help you make an informed decision we provide detailed course information on our website. You are required to carefully review the program detail and technical requirements to make sure that the course will run on your computer and that you are comfortable with the course content, objectives, syllabus and style.
Since some of our courses are sourced through third party providers you may be required to respond to communication from them in order to access the purchased course(s). We can generally support most course access or user issues, however there may be instances where we may need to contact the third party provider on your behalf, please note; in such cases we may require up to 7 working days to gain a solution.
We strive to offer the best prices in the market. However, there may be rare instance where the prices of some of our third party sourced courses may be above that of our course providers. If you have purchased one of our courses and subsequently found it cheaper else ware, this reason alone, you will not be sufficient to entitle you for a refund.
On the cancellation of a contract and acceptance of refund any sum paid by the consumer will be repaid as soon as possible and, in any case, within 30 days of cancellation.